Of course they’re trending up…there’s only one way to go when you’re at the bottom.

I doubt anyone will find this a surprise!

New survey finds Air Canada flight attendants among the rudest in North America

NICOLE FEENSTRA – April 24th, 2014
(Andre Forget/QMI Agency)
(Andre Forget/QMI Agency)
A new survey from travel website Airfarewatchdog.com has revealed that travellers find Air Canada flight attendants to be the rudest among the Canadian carriers and second rudest overall in North America.

This comes just a week after the airline had to apologize when baggage handlers were caught on video tossing luggage from the top of a staircase.

Airfarewatchdog.com surveyed 3,400 flyers, asking them to name the U.S. airlines with the rudest flight attendants. U.S. budget carrier Spirit Airlines touched down in top spot, with 26% of votes. Air Canada was second with 14% of votes and was the only Canadian carrier to make the list.

When contacted by CTVNews.ca, Air Canada spokesperson Angela Mah said that she couldn’t comment on the survey’s methodology, but did say “our monthly customer satisfaction surveys done by an independent organization shows in-flight service satisfaction continue trending upwards.”

Related: Seven ways to annoy a flight attendant

Related: World’s best flight attendants are from…

Frontier Airlines was third with 11% of the votes, followed by Virgin America (9%), Allegiant (8%) and United (7%). Flyers deemed flight attendants with Alaska and Southwest to be the nicest, having received just 1% of votes each.

Airfarewatchdog.com weighted the survey results by number of passengers who flew between January and October 2013 to account for the differences in airline size.


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